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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Acey Dunahoe

March 28, 2023

5  out of  5 rating by Acey Dunahoe
"Jenie was awesome and super friendly!!"

Stephanie C.

December 21, 2020

5  out of  5 rating by Stephanie C.
"It was when my regular State Farm agent retired, and I had to find a new office, that I realized that the AGENT makes all of the difference! I found Shelley Dietrich's office and couldn't be happier! I rarely have to call, but when I do, it's like I'm calling friends. Everyone is absolutely eager to help and explain anything I don't understand. You would be hard pressed to find an office staff as cheerful and pleasant as this one! I need to call back and see if they are hiring. :)"

Gene Littlejohn

November 18, 2020

5  out of  5 rating by Gene Littlejohn
"I needed insurance in a hurry and Annie Quill was able to help me out with very professional service! Thanks Annie ! I am so happy with your company!"

Vickey Mote

June 1, 2020

5  out of  5 rating by Vickey Mote
"Always a great experience with Shelly. Great service."

Brandon Sanford

May 20, 2020

5  out of  5 rating by Brandon Sanford
"Shelley Dietrich and her team are amazing! I’ve spoke with Annie on multiple occasions and she is always happy to help. Anytime I leave a voicemail they respond within the day and are prepared to answer any questions I might have. Their customer service is perfect!"

Carolyn Gehring

March 24, 2020

5  out of  5 rating by Carolyn Gehring
"I always get a quick answer to my questions, and help whenever I’ve needed it. State Farm has been reliable through the years with R.D. Vanderslice, and now Shelley ! Her office staff is great."

Hope Gaffney

March 6, 2020

5  out of  5 rating by Hope Gaffney
"Thank you Shelley for all of your help! After being with State Farm for 20 years we never really had anything happen where we needed our car insurance to step in. Well, sadly we were hit by the tornado this past year and Shelley and her team stepped right in to make our experience a smooth one! We appreciate you!"

Darara Borodge

March 3, 2020

5  out of  5 rating by Darara Borodge
"A wonderful insurance agency and Shelley is so sweet and helpful! Would highly recommend!"

Stephanie Browning

February 26, 2020

5  out of  5 rating by Stephanie Browning
"Shelly and her team, especially Annie, have been so helpful and provided us with excellent service in taking care of all of our car insurance and homeowners insurance needs. I’ve been a state farm customer for over 20 years. Now that State Farm is partnering with Quicken loans, Shelly and Annie have been instrumental in helping us get our mortgage refinanced with a better interest rate. They continue to provide excellent care and service for their clients. I would highly recommend them."

Lucy R

February 25, 2020

5  out of  5 rating by Lucy R
"They are always there to help. I have been with State Farm since 2009.;"


February 21, 2020

5  out of  5 rating by thed1234
"We have had State Farm coverage for our cars, home and life for 60 years and have had a good experience with all the different agencies we have dealt with. However we find Shelley Dietrich agency most responsive. Annie in particularly has been exceptional."

Amy Spivey

February 16, 2020

5  out of  5 rating by Amy Spivey
"The best"

Laicey Dees

February 14, 2020

5  out of  5 rating by Laicey Dees
"The ladies here are always so nice! They always have answers to all my questions & provide great service. Thankful to have such great help whenever I need it, especially on the spot!"

Sandy Gilstrap

February 10, 2020

5  out of  5 rating by Sandy Gilstrap
"Staff is super helpful/friendly. Always feel like I’m fully taken care of on any matter .Go to gal is Annie, She makes sure any dealings are taken care of."

Elsa Sydney

February 3, 2020

5  out of  5 rating by Elsa Sydney
"Highly recommend! The insurance industry is not a field I have much knowledge. Shelley’s team always take their time to answer my questions and ensure I fully understand coverage options for auto, home, life, mortgage etc. Thank you!"

R Patrick

October 1, 2019

5  out of  5 rating by R Patrick
"So Helpful! We have used Shelley Dietrich’s office for the last six years. They have always been great. Annie has been especially helpful this past month, taking repeated calls and always available to get us the answers we needed right away. An extra bonus was that our premium came back even lower than the estimated cost! Wonderful group of people!"

Kyla Snaza

March 13, 2019

5  out of  5 rating by Kyla Snaza
"BEST customer service I have ever experienced. They bend over backwards for you even if you aren't their customer! I highly recommend them. Thank you Dani, Annie and Shelley for being so friendly and thoughtful!"

Suan Hopper

December 26, 2018

5  out of  5 rating by Suan Hopper
"This state farm agency is the best. Upon being stuck with a horrible agent after my other agent retired. I looked up reviews for other agents in the area. I hit the jackpot with this agency. They are so helpful and are happy to help you get the most out of your insurance. Highly recommend!! Don't settle for the agent they put you with!"

Suan Hopper

November 30, 2018

5  out of  5 rating by Suan Hopper
"Wonderful service honest and friendly"